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sharon M

1 reviews | Active since Dec 2015

13 Mar 2017, 09:54

Promise not kept

<p>Avon blacklisted me last year this january i paid them ans the told me to wait for 21 days so that my name can be cleared, last week i call to check if my profile has been update and their said yes but to my surprise i went to Capitec a only to find out that im still blacklisted, last week when i called to ask for clearence latter they just said my profil has been updated. </p> <p>They know the procedure but they only send me paid up letter , where is the clearence letter? </p> <p>I want name cleared before end if this week as i have given them enough time. </p>

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Replies (2)
Avon Justine
Avon Justine's reply08 Jun 2017, 14:13
Official

Dear Lucia,

Thank you for contacting the Avon Justine Queries Team.

Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.

Account Enquiry

Kindly note I tried calling you at 02:10 pm today and the number goes to voice mail.

Please confirm if you have received the paid up letter, according to the notes on the system an enquiry was also done with ITC to update your profile with a reference number available.

Yours in Beauty,

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply08 Jun 2017, 14:29
Official

Dear Sharon,

Thank you for contacting the Avon Justine Queries Team.

Please accept our sincere apologies for the delayed response to your query as we have been facing technical issues on our Hello Peter site which has now been resolved.

I do apologise for using the incorrect name.

Yours In Beauty

Janine Dwayi

Queries Resolution Agent
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***