Products wer not in the box and I m expected to pay thm

Item: Avon Justine
Rating: 1
Author: Lerato M

Dear hello peter

The complain I made about Avon thy still saying I MST pay them 1020 for only receiving only 1 lipstick that costs 85 . its really not fair on me because the box thy sent didnt huv invoice . ppl who work to pack the thyare the once who made doing funny business . I really dont knw what to do becàuse 1020 its alot to pay something that i didnt receive

Helpful (0)

Replies (2)

Avon Justine's replyOfficial

05 Jun 2018, 09:32

Good day Lerato,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

Please note that your query has been escalated further, we will advise you on the outcome.

Yours in Beauty,

Gugu Vilakazi

Escalations & Retentions Consultant

56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa

Phone ***

Avon Justine's reply05 Jun 2018, 09:32

Official

Good day Lerato,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

Please note that your query has been escalated further, we will advise you on the outcome.

Yours in Beauty,

Gugu Vilakazi

Escalations & Retentions Consultant

56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa

Phone ***

Avon Justine's replyOfficial

02 Aug 2018, 08:58

Dear Lerato,

Thank you for contacting Avon Justine.

As per our telephonic conversation.

Kindly note, that your query has been resolved.

Yours in Beauty,

Samantha

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine's reply02 Aug 2018, 08:58

Official

Dear Lerato,

Thank you for contacting Avon Justine.

As per our telephonic conversation.

Kindly note, that your query has been resolved.

Yours in Beauty,

Samantha

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***