ZJvV
Zanell Janse van Vuuren

1 reviews | Active since Jun 2011

22 Mar 2016, 13:01

POOREST SERVICE EVER!!!

This is actually the second time I am capturing this complaint on Hello Peter, just shows you how ****** ridiculous this whole situation is. I first made a complaint TWO WEEKS ago and was promised the money would be paid into my account and lo and behold, it is still not rectified, almost TWO MONTHS AFTER IT WAS PAID IN!!!<br> Let me tell the whole sad story again. On the 1st of February, and amount of R71 was paid to my Avon account by a third party. Unfortunately this lady used a wrong reference number and the money (should be) in Avon's bank account. However, I have sent query upon query and almost two months later it is still not credited to my Avon account. I was promised about two weeks back it will be paid into my account.<br> I have gone through the trouble of asking the third party to write a letter to ease the slowness of this matter, but to no avail.<br> One should think that since it was the end of the financial year a company like Avon would like to sort out matters of this kind urgently???<br> I will send this same query to Die Beeld se Tot U Diens as well since this should now go public, or viral if possible.

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Replies (1)
Avon Justine
Avon Justine's reply24 Mar 2016, 14:46
Official
Hello zanell7012,

Thank you for bringing this query to our attention.


Kindly be advised that your refund enquiry will be dealt with shortly.


Avon Justine Customer Services would like to extend sincere apologies for the inconvenience caused.

Regards,
Avon Justine