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Antheny D
1 reviews | Active since Oct 2014
23 Jun 2015, 07:11
Poor services
On Sunday 21 June 2015, I placed an online order but I made a mistake. I ordered 5 packs of 5 brochures for August. I were suppose to order only 1 pack of 5 brochures. On Monday 22 June 2015, I phoned the customer care line and the lady that spoke with me told me that she can't help me because it is a mistake that I have made. I am sorry to hear that this lady is perfect without making a mistake ever. I asked her if she will help me to rectified the order but she said no. Is this the way to treat any customer or any worker. I don't think so.<br> <br> Antheny
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Avon Justine's replyOfficial
23 Jun 2015, 13:10Hello antheny,
Thank you for bringing this query to our attention.
As per our telephonic conversation, we regret to inform you that return brochures will not be refunded. This are terms and conditions printed on all Let's Talk brochures.
We contacted the Divisional Zone Manager to no response and you advised that she promised to buy the brochures from you.
We apologise for the inconvenience caused.
Please feel free to contact us for any enquiries.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, we regret to inform you that return brochures will not be refunded. This are terms and conditions printed on all Let's Talk brochures.
We contacted the Divisional Zone Manager to no response and you advised that she promised to buy the brochures from you.
We apologise for the inconvenience caused.
Please feel free to contact us for any enquiries.
Warm Regards
Avon Justine
Best regards,
Avon Justine's reply23 Jun 2015, 13:10
Official
Hello antheny,
Thank you for bringing this query to our attention.
As per our telephonic conversation, we regret to inform you that return brochures will not be refunded. This are terms and conditions printed on all Let's Talk brochures.
We contacted the Divisional Zone Manager to no response and you advised that she promised to buy the brochures from you.
We apologise for the inconvenience caused.
Please feel free to contact us for any enquiries.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, we regret to inform you that return brochures will not be refunded. This are terms and conditions printed on all Let's Talk brochures.
We contacted the Divisional Zone Manager to no response and you advised that she promised to buy the brochures from you.
We apologise for the inconvenience caused.
Please feel free to contact us for any enquiries.
Warm Regards
Avon Justine
Best regards,