Poor service - Product not in box

I am a Avon Representive. I receive my order yesterday (02 Dec 2024) this is the third time there is not a product in my box. The 2 previous times I was sending emails and I did not get a response from them. The service from Avon is poor and I am very unsatisfied. If I do not hear from Avon I unfortunately will not be paying the item missing, as this is where I am now. Everytime I must buy a new product out of my pocket, I am tired of this story. I am no longer motivated to continue selling Avon because of this.