pM
palesa M

1 reviews | Active since Nov 2016

09 Nov 2016, 21:35

poor service

<p>I deposited 1200 into the Avon account on the 26th of september 2016 only to be advised the account is no longer in use, I notified them and send them all the document required for a refund , all they do is to send me from pillar to post asking me to send the same documents over and over again , funny that when we want our money back its a problem , the service is very poor and they are unprofessional when I asked to be referred to someone who will sort out my query they never bothered to respond , honestly I want nothing to do with Avon any more all I want is my money and thats it . I have never experienced such terrible service in my life . </p>

0
Replies (1)
Avon Justine
Avon Justine's reply18 Nov 2016, 13:29
Official

Thank you for bringing this query to our attention.

Kindly be advised that written confirmation does not qualify as proof of payment. A copy of the referred to receipt is required for auditing purposes.

Your correspondence is eagerly awaited.

Regards,

Avon Justine