lM
lesedi M

1 reviews | Active since Jun 2012

29 Jul 2020, 09:25

Poor service

Iam an avon representative and I have been receiving bad service. No one really cares to assist except the lady I received a call from on monday afternoon , I just didnt get her name. I have an order that was paid in June and still havent received it. I have sent countless emails to Avon and still no help. To top it, Avon decided to send me a order that I didnt order and I still have it with me.. They keep telling me to contact my business leader , who either reads my messages ,ignores, answer the next day and tells me she is not in town.

Meanwhile the order that was wrongly sent to me made an outstanding balance impact on my account. The money that I dont even owe. I have a July order to place but I cant because of the one thats not paid.

Taking Avon to hellopeter was my last resort as honestly no one seem to be assisting me. My account with Avon is *** Thank you

0
Replies (1)
Avon Justine
Avon Justine's reply29 Jul 2020, 13:08
Official
Good day Lesedi,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Yours in Beauty,
Janine Dwayi