1 reviews | Active since May 2017

04 May 2017, 10:12

Poor account management

<p>I put in an order in December 2016, but due to a duplicate order it was sent back to Avon by the courier company. Due to the extreme delay in delivery, I told them in January 2017 to completely cancel/delete the order. The amount of R681 has still not been cleared from my account and reflects on credit bureau, and as a result of this, my application for vehicle finance has been declined by more than one institution.</p>

0
Replies (2)
Avon Justine
Avon Justine's reply13 Jun 2017, 09:44
Official

Dear Client,

We sincerely apologise for the delayed response as we have experienced technical difficulties on our end with the Hello Peter site.

We now have a dedicated team to deal with all reviews posted on the site and will ensure that all reviews are responded to within 24 - 48 working hours.

Should you have any Avon Justine concerns, please feel free to contact us on the below.

Service Centre: ***

Queries: ***

Yours in Beauty,

Avon Justine Hello Peter Team

Avon Justine
Avon Justine's reply13 Jun 2017, 09:44
Official

Dear Client,

We sincerely apologise for the delayed response as we have experienced technical difficulties on our end with the Hello Peter site.

We now have a dedicated team to deal with all reviews posted on the site and will ensure that all reviews are responded to within 24 - 48 working hours.

Should you have any Avon Justine concerns, please feel free to contact us on the below.

Service Centre: ***

Queries: ***

Yours in Beauty,

Avon Justine Hello Peter Team