dM
darling M

1 reviews | Active since Jan 2015

03 Mar 2015, 17:18

poor

good day on the 28/01/2015 I send an email to Avon querying about my account I sent all the documents that where requested but haven't received feedback as yet and now I have received a letter says that they are handed me over to their debit collectors for an account that I haven't used for months now my name is dragged into the mud for their incompetence.

0
Replies (1)
Avon Justine
Avon Justine's reply05 Mar 2015, 09:50
Official
Hello mama-tshepo,

Thank you for bringing this query to our attention.

As per our telephonic conversation, you confirmed invoice ***1 was received and you returned it for credit.

Please provide us with the waybill number and credit adjustment copy for pending credit to be actioned accordingly.

Please feel free to contact us for any enquiries.

Warm Regards
Avon Justine

Best regards,