RM
REFILWE M

1 reviews | Active since Nov 2015

07 Oct 2016, 09:40

please remove your account details from my profile

<p>an account was opened in my name for Justine. i had to make so many follow up in getting this sorted. now the account is still reflecting on my credit profile. i have been calling the company numerious times and being advised that this will be sorted however still not. PLEASE SORT THIS OUT URGENTLY AS THIS HAS BEEN GOING ON FOR MORE THAN 6 MONTHS.</p>

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Replies (2)
Avon Justine
Avon Justine's reply21 Oct 2016, 14:34
Official

Thank you for bringing this query to our attention.

Due to a number of unsuccessful attempts at telephonic contact, kindly note the following.

In order to dispute the account in question, you will be required to forward the below documentation, for further investigation.

  1. Dispute Affidavit
  2. 6 Specimen Signatures
  3. Certified ID Copy
  4. Proof of Residence (Less Than 3 Months Old)

Please email the above mentioned documents to: ***, upon receipt of these, your enquiry will be addressed accordingly.

We look forward to hearing from you.

Regards,

Avon Justine

Avon Justine
Avon Justine's reply21 Oct 2016, 14:34
Official

Thank you for bringing this query to our attention.

Due to a number of unsuccessful attempts at telephonic contact, kindly note the following.

In order to dispute the account in question, you will be required to forward the below documentation, for further investigation.

  1. Dispute Affidavit
  2. 6 Specimen Signatures
  3. Certified ID Copy
  4. Proof of Residence (Less Than 3 Months Old)

Please email the above mentioned documents to: ***, upon receipt of these, your enquiry will be addressed accordingly.

We look forward to hearing from you.

Regards,

Avon Justine