RM
Rose M

1 reviews | Active since Sept 2018

09 Sept 2018, 21:54

Please help me clear my credit for a wrong invoiced order.

Good day Sir/Mam

Last week Tuesday i paid my Avon order amount of R940 for catalogue 8 (August) but a double order from catalogue 8 that got " held in credit" with few changes from the paid one got released mistakenly and now I've been waiting for 5 days for the wrong box to tell the courier when he arrives to take it back to the depo so that my credit can be cleared because I can't put my September orders and customers are waiting impatiently my account no is ********** 18, the incorrect invoiced order number ********** 3 please help me ASAP.

Thank you.

0
Replies (3)
Avon Justine
Avon Justine's reply10 Sept 2018, 08:18
Official

Good day Rose,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

We tried to contact you on 10.09.2018 at 08:16am but to no avail.

An email has been sent to the provided email address. Your response will be highly appreciated for urgent resolution of your query.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone: ***

Avon Justine
Avon Justine's reply10 Sept 2018, 11:52
Official

Good day Rose,

Thank you for contacting Avon Justine.

We do apologise for the inconvenience caused.

As per our telephonic conversation.

Kindly note, that your query is in progress.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***

Avon Justine
Avon Justine's reply13 Sept 2018, 13:06
Official

Dear Rose,

Thank you for contacting Avon Justine.

As per our telephonic conversation.


Kindly note, that your query has been resolved.

Yours in Beauty,

Samantha Williams

Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***