AN
Anati N
1 reviews | Active since Apr 2015
15 Apr 2015, 08:31
****ed at avons bad service
Helo<br> why do I keep on getting a balance of R246.00<br> wheres my order was For<br> R560 and I had paid it. I was once told that it<br> will be debited as the<br> weekender bag was returned. Please look in to<br> this and debit it as i<br> have been calling and all the time will be told<br> that you are working<br> on it and will be debited. I have also been e-mailing my queries but no answer.<br> My account number is<br> *** . Please<br> urgently follow up on this matter as i will not be<br> liable for<br> something i do not have.<br>
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Avon Justine's replyOfficial
16 Apr 2015, 10:05Hello mongs16m1,
Thank you for bringing this query to our attention.
As per our telephonic conversation, item 74638 3 TONE WEEKENDER BAG was credited on the 17th of March 2015.
Invoice ***1 box 1 of 2 was returned on the 2nd of March 2015 and its escalated to Credit Returns for credit to be actioned efficiently. And the overdue amount will be cleared on the account.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, item 74638 3 TONE WEEKENDER BAG was credited on the 17th of March 2015.
Invoice ***1 box 1 of 2 was returned on the 2nd of March 2015 and its escalated to Credit Returns for credit to be actioned efficiently. And the overdue amount will be cleared on the account.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Avon Justine's reply16 Apr 2015, 10:05
Official
Hello mongs16m1,
Thank you for bringing this query to our attention.
As per our telephonic conversation, item 74638 3 TONE WEEKENDER BAG was credited on the 17th of March 2015.
Invoice ***1 box 1 of 2 was returned on the 2nd of March 2015 and its escalated to Credit Returns for credit to be actioned efficiently. And the overdue amount will be cleared on the account.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, item 74638 3 TONE WEEKENDER BAG was credited on the 17th of March 2015.
Invoice ***1 box 1 of 2 was returned on the 2nd of March 2015 and its escalated to Credit Returns for credit to be actioned efficiently. And the overdue amount will be cleared on the account.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine