HK
Hayley K
1 reviews | Active since Jul 2010
11 Jun 2015, 10:28
payment not allocated
I want a manager to contact me. <br> Hayley Cell ***<br> My ref no is ***<br> this Is urgent<br> <br> I sent an email on the 19 may 2015 and my query is still not resolved<br> <br> I've had emails from: Leona Stanley, thembi moloi, Renee Peterson, Olwethu Magushana<br> And the list gets longer.
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Avon Justine's replyOfficial
12 Jun 2015, 10:46Hello hayleykrool,
Thank you for bringing this query to our attention.
As per our telephonic conversation, R2.362,00 journal payment was updated on the 11th of June 2015.
We sincerely apologise for the bad experience from Credit Control and its escalated to Management and Quality Assurance, to provide training where required because we strive our level best to delight our representatives with excellent service.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, R2.362,00 journal payment was updated on the 11th of June 2015.
We sincerely apologise for the bad experience from Credit Control and its escalated to Management and Quality Assurance, to provide training where required because we strive our level best to delight our representatives with excellent service.
Warm Regards
Avon Justine
Avon Justine's reply12 Jun 2015, 10:46
Official
Hello hayleykrool,
Thank you for bringing this query to our attention.
As per our telephonic conversation, R2.362,00 journal payment was updated on the 11th of June 2015.
We sincerely apologise for the bad experience from Credit Control and its escalated to Management and Quality Assurance, to provide training where required because we strive our level best to delight our representatives with excellent service.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, R2.362,00 journal payment was updated on the 11th of June 2015.
We sincerely apologise for the bad experience from Credit Control and its escalated to Management and Quality Assurance, to provide training where required because we strive our level best to delight our representatives with excellent service.
Warm Regards
Avon Justine