Pay back our money
3weeks ago my husband had to deposit money for our son's school fees but he made a HUGE mistake and accidentally deposited money into the Avon Justine account. We take full responsibility for our mistake and we informed the bank (FNB - Melrose Arch branch) and they made contact with Avon Justine and spoke to Tshepo Mbewe who is a Credit Controller and the last communication was "they are aware that money was deposited but they still busy processing and tracing and they have received proof" but this was on the 7th of June and till today we haven't received our money.
Like I said we do take full responsibility for our mistake but we honestly need that money back, we need to pay school fees and we don't want to be in arrears.
your assistant will be highly appreciated.
Thanks, Tshepiso
Good day Tshepiso,
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query is in progress.
Yours in Beauty,
Samantha Williams
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
Good day Tshepiso,
Thank you for contacting Avon Justine.
We do apologise for the inconvenience caused.
As per our telephonic conversation.
Kindly note, that your query is in progress.
Yours in Beauty,
Samantha Williams
Escalations & Retentions Consultant
56 Lotus Road, Sage Technology Office Park, Gallo Manor, 2052, South Africa
Phone ***
