pathetic service at Avon Justine

I am an avon representative. what happened was I owed avon an amount of 940 and paid it on the 2nd September 2020. on the 13th of October i send them an email with proof of payment because i realized that my account was not updated. its been 3 months now they have not updated my account and I cant place orders. i have been calling and sending numerous emails to their credit department. they even refered me to some lawyers for credit berau listing. its so annoying and frustrating because I paid amd send them proof and they acknowledged the payment but they don't want to solve the problem.. @Avon Justin you are so pathetic and unprofessional and your workers are very rude.