PATHETIC SERVICE AND AN ACCOUNTS DEPARTMENT THAT IS BEYOND ***********

Just an update on the ongoing Avon sage. After requesting them to cancel my order and refund me my money of just over R700.00 I received the following e-mail from them this morning;

Hello ANNELENE, You have an overdue amount of R44.51. Please pay as soon as possible to avoid being handed over. Please contact me if you have any questions

WHAT PART OF I CANCELLED MY ORDER AND WANTS AVON TO REFUND ME IS UNCLEAR TO AVON???

I think it is time to take this matter further as clearly Avon has no intention of getting back to me with any answer/update nor are they going to refund me.