SL
Sandra L

1 reviews | Active since Sept 2015

10 Sept 2015, 09:27

Pathetic Service

I've been waiting nearly two weeks for one delivery, I finally decide to phone them today (thank goodness it isn't from my cellphone because I wouldn't have any more airtime left), I get told that my first order was too small and that the second one is still out on delivery.<br> <br> NO ONE updates anyone on the minimum order amount, and then, they don't combine the two orders to send out one BIG order. <br> <br> There is NO communication between AVON and the representatives. This I find unacceptable.<br> <br> After what seems like an hour on the phone, a service request has been logged with the courier company and my TINY order has been released.<br> <br>

0
Replies (1)
Avon Justine
Avon Justine's reply11 Sept 2015, 14:12
Official
Hello SLax,

Thank you for bringing this query to our attention.

As per our telephonic conversation, campaign 9, order WWW***, invoice ***1 will be scanned on Sunday the 13th to be delivered on Monday the 14th. The was two delivery attempts to no response, first attempt on the 8th and second attempt on the 9th of September 2015.

Campaign 9, order WWW*** is released and processed on invoice ***8. Delivery will be within four to five working days from invoice date.

Please feel free to contact us on *** or ***for any enquiries.

Warm Regards
Avon Justine