CV
Charne V

1 reviews | Active since Feb 2015

13 Jan 2022, 09:18

Pathetic

My Avon eStore client placed an order on the 4th of November. She never received a confirmation SMS and the payment went off of her account. This is not the 1st time this has happened to one of my clients and then I have to sort out the mess. I have raised this to 2 people within Avon, we are both not responding, 2 months ago. (So please do not tell me that this is not the platform for representatives to use).

0
Replies (2)
Avon Justine
Avon Justine's reply13 Jan 2022, 13:43
Official
  Good day Charne, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa 
Avon Justine
Avon Justine's reply13 Jan 2022, 13:43
Official
  Good day Charne, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa