MP
Monicque P

1 reviews | Active since Mar 2010

04 Aug 2023, 16:40

PATHETIC!!

Between calls today - Avon, then Skynet, then Avon, then Skynet, and so it goes... Long story short - I placed an order yesterday morning at around 08:00 for EXPRESS DELIVERY, only to find out today, AVON gladly charges you for EXPRESS DELIVERY, but books it with Skynet as ECONOMY, which takes 3-5 days and not the 24-48 hours as promised. I then asked to speak to a manger or supervisor as this order is URGENT, to what I get is, she is busy, but she'll call me TODAY - I AM STILL WAITING FOR THE CALL!! And I am STILL waiting on an update re my parcel!

0
Replies (1)
Avon Justine
Avon Justine's reply11 Aug 2023, 10:08
Official
Good day  Monicque,  

Thank you for contacting Avon Justine,

Please note that your query has been escalated for further assistance.

Once feedback is received, I will advise accordingly.

Kindly accept my sincere apologies for any inconvenience caused. 

Regards 
Dimakatso Sishange