PATHETIC AVON SERVI CE FOR THERE REPRESENTATIVES

I placed an order with Avon part of the order was code *** Vanilla + tonka bean diffuser , IT WAS IN STOCK WHEN I PLACED MY ORDER, now i receive the box and without the 15 items in the box how do i do business with avon if i keep letting teh same customer down, how we move to next level of sales when avon gives the reps bad service like this, i was invoiced for 15 and i need avon to deliver the products im loosing customers from avon advertising items that tHEY dont have enough stock of its nonsense , now the consultant tells me it will go on back order im not waiting until i place an august order i need the items , IF ITEMS ARENT MISSING IN TEH BOX THEN WE DONT RECIEVE A FULL ORDER WE LOOK LIEK FOOLDS INFRONT OF OUR CUSTOMERS