Paid for 2-day shipping 8 days after you told me my order is on it's way, am sitting here no order and no tracking information.

I placed an order online and paid for 2-day shipping because I needed these within 5 days, this was on a Saturday. I received confirmation that my order was on its way on Monday. Email said it will take 3 - 10 (puzzling since I paid for fast shipping). We are in day 8 since I received the email confirming my order is on it's way, I haven't received tracking information, I have combed through the website and there is no option to view my past orders or track them. I sent an email a day later it was passed on to someone else another day has passed and no response, I have followed up and honestly I feel ignored. If you cannot fulfill the order to the client directly and you are only able to do it through a representative please do not offer the service. I couldn't wait till the end of the month to get my order so I thought the online order option will be seamless, and clearly, I was wrong. NEVER AGAIN WILL I ORDER FROM AVON. After years of buying from you, I am done. Not a day passes without me getting a marketing email from you, yet you cannot get someone to tell me where my order is one that I was supposed to receive 1 - 2 day post shipping?