Overdue refund and lack of client centricity

Good Day<br> I am utterly disgusted and disappointed for the type of service that I have received from Avon , as their Sales Rep. I have tried to reinstate my account which I had terminated in September 2014 , with my request being submitted in January 2016. I had initial assistance from my Zone manager Rita and my coach Jakes Esbeth, which wasn't really effective as Jakes since too my reinstatement form in January and has only provided me with \ I will investigate and get back to you \" replies, this has app**** also to Rita. Upon submission of my reinstatement request and my manual order form , I made a cash deposit of R1250 into the Avon account, which to date I have struggled getting this amount refunded to me. After several calls to their call center and emails submitted to them , and having submitted my refund request letter and bank details in PDF format as requested , being promised the refund within 7 working days didn't turn out to be fruitful either. SO at this point , my account remains deactivated ,and my R1250 remains with Avon , and still no assistance from neither my supposed to be manager nor coach. "