1 reviews | Active since Jan 2017

11 Jan 2017, 15:03

ORDER DELIVERY

<p>My order was invoiced on the 3rd of Jan and was delivered at the address i didnt select when i placed my order only to be rejected. I called Avon immediately to advice them on that as i got a call from the delivery man when he was at the other address. they told me that they will send a email to their delivery service people for them to change it. i even sent them an email with the screen copy of my order that had the address i wanted them to deliver at with no response to date on my emails about 3 since last week. A consultant by the name of Kgotso said i will get my order with in a day or two last week wednesday its now wensday the following week i havent received my order. I called on friday again last week a lady still confirmed that i will get it by friday or monday nothing. Today i called again Mohale helped me but i dont trust anything anymore. i paid with my own money for the order to be released to me meaning my money was waisted on an order i cant get back. I am so dissappointed in AVON. they promise us an extra cash for selling their product but we get a bad service and spend more money on the phone calls.</p>

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Replies (1)
Avon Justine
Avon Justine's reply03 Mar 2017, 16:13
Official

Thank you for bringing this query to our attention.

According to our records, your re-route enquiry was successfully resolved.

Apologies for the inconvenience caused.

Regards,

Avon Justine