Not responding to customers

Good Day<br> <br> I am so upset, that at this stage of my life, I do not want anything to do with Avon.<br> My sister is a Sales Representative for Avon, and her Team Leader is Chantalle Smit. I want to support my sister in her field as a Avon rep, but at this stage I would rather not buy from Avon at all.<br> In September and October 2015, I placed an order at Michelle, and it was sent through. When the stock arrived, some stock was not there. I queried this, and my sister (Michelle), the rep, queried it from her team leader. Since then, neither myself nor my sister got feedback from the Team leader. I requested the Team Leader to phone me in connection with this matter, but every time her excuse is....\There is nothing I can do about it". How on earth can she be a Team Leader and that is her response to her rep. Up until today"