NM
Nompumelelo M
1 reviews | Active since Nov 2020
20 Nov 2020, 14:22
NOT IMPRESSED
I have been patiently waiting for my refund and the 7-14 days waiting period has elapsed. I've been calling and sending emails but still I haven't received my refund
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Replies (2)0
Replies (2)
Avon Justine's replyOfficial
20 Nov 2020, 14:53Dear Nompumelelo,
Thank you for contacting Avon Justine.
I sincerely apologise for the inconvenience caused.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Yours in Beauty,
Janine Dwayi
Thank you for contacting Avon Justine.
I sincerely apologise for the inconvenience caused.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Yours in Beauty,
Janine Dwayi
Avon Justine's reply20 Nov 2020, 14:53
Official
Dear Nompumelelo,
Thank you for contacting Avon Justine.
I sincerely apologise for the inconvenience caused.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Yours in Beauty,
Janine Dwayi
Thank you for contacting Avon Justine.
I sincerely apologise for the inconvenience caused.
Kindly note, that your query has been escalated for assistance.
Once I receive feedback I will advise you accordingly.
Yours in Beauty,
Janine Dwayi
NM
Nompumelelo M's updateReviewer Update
23 Nov 2020, 17:25I have received an email on the 31st of October 10:32 from Yaseen stating that my enquiry has been referred to the refunds team for actioning.. In the email I've sent I included all the documents I was told to include. After waiting so many days for my refund to be paid I still have not receive my refund my money.. I have been told my matter has been escalated to uMbali the credit refunds supervisor I still haven't heard from her.. Guys can I be assisted I need my refund paid..in my 27 years of living I have never seen such incompetency its so unbelievable.. Yoh
NM
Nompumelelo M's update23 Nov 2020, 17:25
Reviewer Update
I have received an email on the 31st of October 10:32 from Yaseen stating that my enquiry has been referred to the refunds team for actioning.. In the email I've sent I included all the documents I was told to include. After waiting so many days for my refund to be paid I still have not receive my refund my money.. I have been told my matter has been escalated to uMbali the credit refunds supervisor I still haven't heard from her.. Guys can I be assisted I need my refund paid..in my 27 years of living I have never seen such incompetency its so unbelievable.. Yoh