DJ
Deborah J
1 reviews | Active since Jul 2019
10 Aug 2022, 13:53
Not for women but for Avon
I have been waiting for a month for a response from Avon. I have been going back and forth with them and another party regarding settling my account so I can continue selling but I still have no response. I was owing less that R50 when my account was handed over. This is not a company that supports women or helps women make extra income.
Helpful (0)
Replies (7)0
Replies (7)
Avon Justine's replyOfficial
11 Aug 2022, 14:45Good day, Deborah,
Thank you for contacting Avon Justine,
Please note that your query is escalated for assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Please note that your query is escalated for assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Avon Justine's reply11 Aug 2022, 14:45
Official
Good day, Deborah,
Thank you for contacting Avon Justine,
Please note that your query is escalated for assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Please note that your query is escalated for assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
DJ
Deborah J's updateReviewer Update
15 Aug 2022, 12:05I received a response from someone who clearly did not read my email or understand my query. I was asked to provide a ref which I did provide a long time ago- 19 July 20922 to be exact. I am told to contact ITC yet I explained in the email that I DID CONTACT THEM ON MORE THAN ONE OCCASION! I even think the response was automated
DJ
Deborah J's update15 Aug 2022, 12:05
Reviewer Update
I received a response from someone who clearly did not read my email or understand my query. I was asked to provide a ref which I did provide a long time ago- 19 July 20922 to be exact. I am told to contact ITC yet I explained in the email that I DID CONTACT THEM ON MORE THAN ONE OCCASION! I even think the response was automated
Avon Justine's replyOfficial
15 Aug 2022, 12:20 Good day, Deborah,
As per my previous email to you, your query has been escalated to our accounts team
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
As per my previous email to you, your query has been escalated to our accounts team
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Avon Justine's reply15 Aug 2022, 12:20
Official
Good day, Deborah,
As per my previous email to you, your query has been escalated to our accounts team
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
As per my previous email to you, your query has been escalated to our accounts team
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Audecious Aphane
Avon Justine's replyOfficial
08 Sept 2022, 12:06Good day Deborah,
Kindly note, we have escalated the query to the account department for an update.
Please accept our sincere apology for the delay and inconvenience caused to you.
Regards
Dimakatso Mo***eng
Kindly note, we have escalated the query to the account department for an update.
Please accept our sincere apology for the delay and inconvenience caused to you.
Regards
Dimakatso Mo***eng
Avon Justine's reply08 Sept 2022, 12:06
Official
Good day Deborah,
Kindly note, we have escalated the query to the account department for an update.
Please accept our sincere apology for the delay and inconvenience caused to you.
Regards
Dimakatso Mo***eng
Kindly note, we have escalated the query to the account department for an update.
Please accept our sincere apology for the delay and inconvenience caused to you.
Regards
Dimakatso Mo***eng
DJ
Deborah J's updateReviewer Update
20 Sept 2022, 15:20Avon team
Is this normal though? I mean my first email to credit control regarding this was on the 23rd of June. I am still waiting for a response or resolution to this. I have to keep following up.
Is this normal though? I mean my first email to credit control regarding this was on the 23rd of June. I am still waiting for a response or resolution to this. I have to keep following up.
DJ
Deborah J's update20 Sept 2022, 15:20
Reviewer Update
Avon team
Is this normal though? I mean my first email to credit control regarding this was on the 23rd of June. I am still waiting for a response or resolution to this. I have to keep following up.
Is this normal though? I mean my first email to credit control regarding this was on the 23rd of June. I am still waiting for a response or resolution to this. I have to keep following up.
Avon Justine's replyOfficial
21 Sept 2022, 15:51Good day Deborah,
Kindly note, We have re-escalated the query and we will revert back.
Please accept our sincere apology for the delay and inconvenience caused to you.
Regards
Dimakatso Mo***eng
Avon Justine's reply21 Sept 2022, 15:51
Official
Good day Deborah,
Kindly note, We have re-escalated the query and we will revert back.
Please accept our sincere apology for the delay and inconvenience caused to you.
Regards
Dimakatso Mo***eng
DJ
Deborah J's updateReviewer Update
11 Dec 2023, 08:39This was resolved. Thank you Avon
DJ
Deborah J's update11 Dec 2023, 08:39
Reviewer Update
This was resolved. Thank you Avon