CP
Candice P
1 reviews | Active since Apr 2015
29 Apr 2015, 12:12
No Response been waiting for months
I have been waiting since November 2014 for my credits to be passed, my zone manager tried to assist and her manager tried to pass my credits and I'm still waiting. Please may someone contact me regarding this and now I'm afraid I wont get those credits because its become old now. Every month is a problem the driver delivers my package and I get billed for something and its not in my box.<br> <br> At the rate of complaints everyone posts on Hello Peter to Avon the service is shocking and nothing seems to get done to get the problem sorted.
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Avon Justine's replyOfficial
04 May 2015, 10:31Hello Nala1234!,
Thank you for bringing this query to our attention.
As per our telephonic conversation, we have requested signed credit adjustment copies from the Zone Manager fro urgent resolution.
As soon as the credit adjustment is received, credit will be actioned efficiently.
We sincerely apologise for the inconvenience that this causes to you, we strive our level best to delight our customers.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, we have requested signed credit adjustment copies from the Zone Manager fro urgent resolution.
As soon as the credit adjustment is received, credit will be actioned efficiently.
We sincerely apologise for the inconvenience that this causes to you, we strive our level best to delight our customers.
Warm Regards
Avon Justine
Avon Justine's reply04 May 2015, 10:31
Official
Hello Nala1234!,
Thank you for bringing this query to our attention.
As per our telephonic conversation, we have requested signed credit adjustment copies from the Zone Manager fro urgent resolution.
As soon as the credit adjustment is received, credit will be actioned efficiently.
We sincerely apologise for the inconvenience that this causes to you, we strive our level best to delight our customers.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, we have requested signed credit adjustment copies from the Zone Manager fro urgent resolution.
As soon as the credit adjustment is received, credit will be actioned efficiently.
We sincerely apologise for the inconvenience that this causes to you, we strive our level best to delight our customers.
Warm Regards
Avon Justine