IN
Innocentia N

1 reviews | Active since Aug 2010

28 Apr 2015, 15:15

No help from avon

Your service I must really say that is shocking. I understand that we are earning by selling avon products however this doesn't benefit me alone, avon benefits a lot from the sales that I make. So please can a senior person or someone who knows what their hired to do there respond to this email or contact me on ***. I don't have time and money to be phoning around only to be sent from pillar to post. I need urgent feedback on how to return the order that is wrong. Yvonne that your call center staff referred me to said she won't be able to assist me. She referred me to someone else. I called Betty and Mavis at first and both are saying they are not selling avon anymore. I got the numbers below and they are missing one digit. Your call center gave me Yvonne's numbers who sounded very irritated that I called her and didn't go to my zone manager who is as useless as earplugs at a rave party, she (Yvonne) asked me her exact words: \ girly I suggest you put your phone down

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Replies (1)
Avon Justine
Avon Justine's reply29 Apr 2015, 10:28
Official
Hello inno5201,

Thank you for bringing this query to our attention.

As per our telephonic conversation, the Zone Manager will complete and submit the credit adjustment, please request a copy for your reference.

Credit will be processed as soon as the waybill and AJ number is received from the Zone Manager.

We apologise for the bad exprerince and the inconvenience caused.

Warm Regards
Avon Justine