1 reviews | Active since Feb 2017
NO GOODS NO REFUND!!
<p>I ordered goods from a girl who had just started with Avon Justine. They then told her to pay upfront as she is a cash representative. They never told her the goods I ordered were out of stock. Now both her and myself have sent numerous emails trying to get my money refunded. These people have no sense of customer service/satisfaction. They are absolutely USELESS, they keep asking for the same information over and over even though we have submitted what they require! I want my money back and they either don't give a damn or their "employees" are just extremely clueless and have no idea how to process a refund! </p>
Thank you for bringing this query to our attention.
As per our telephonic conversation, please note that resolution to your refund enquiry is currently in progress.
Apologies for the inconvenience caused.
Regards,
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, please note that resolution to your refund enquiry is currently in progress.
Apologies for the inconvenience caused.
Regards,
Avon Justine
Good day
Yes, however now I am being called a ****. Your people stating that they never received the relevant paperwork, this after sending myself and the Avon rep numerous mails stating the refund has been processed and we need to be patient. How could the refund have been processed if the paperwork was never received?!?
We have been waiting for over a month now and keep getting empty promises, I am honestly considering legal action. Not just about the rand value but because of the shocking service and lack of customer interest portrayed by your employees.
Good day
Yes, however now I am being called a ****. Your people stating that they never received the relevant paperwork, this after sending myself and the Avon rep numerous mails stating the refund has been processed and we need to be patient. How could the refund have been processed if the paperwork was never received?!?
We have been waiting for over a month now and keep getting empty promises, I am honestly considering legal action. Not just about the rand value but because of the shocking service and lack of customer interest portrayed by your employees.