NN
Nolutando N
1 reviews | Active since Sept 2015
29 Sept 2015, 14:01
No delivery in 15 days
I placed an order on the 15/09 a week later I had not received my order, they said they will track it and it is with the courier company .A week (21/09 ) later the courier company claims they don't have the order. On the 25/09 I called again I was told I was going to be invoiced again. Till today one has called me , or communicated with me on what is going on. In the mean time I am invoiced with goods I didn't even receive. I don't know what to tell my customers who put the orders.
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Avon Justine's replyOfficial
05 Oct 2015, 10:44Hello Nolu_T,
Thank you for bringing this query to our attention.
As per our telephonic conversation, campaign 9, order WWW*** , invoice *** was credited on the 29th of September 2015.
It was recaptured on new order number ***, invoice *** dated the 28th of September 2015. The order was successfully delivered by the courier and you confirmed order received.
We apologise for the inconvenience that this caused to you and your customers.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, campaign 9, order WWW*** , invoice *** was credited on the 29th of September 2015.
It was recaptured on new order number ***, invoice *** dated the 28th of September 2015. The order was successfully delivered by the courier and you confirmed order received.
We apologise for the inconvenience that this caused to you and your customers.
Warm Regards
Avon Justine
Avon Justine's reply05 Oct 2015, 10:44
Official
Hello Nolu_T,
Thank you for bringing this query to our attention.
As per our telephonic conversation, campaign 9, order WWW*** , invoice *** was credited on the 29th of September 2015.
It was recaptured on new order number ***, invoice *** dated the 28th of September 2015. The order was successfully delivered by the courier and you confirmed order received.
We apologise for the inconvenience that this caused to you and your customers.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, campaign 9, order WWW*** , invoice *** was credited on the 29th of September 2015.
It was recaptured on new order number ***, invoice *** dated the 28th of September 2015. The order was successfully delivered by the courier and you confirmed order received.
We apologise for the inconvenience that this caused to you and your customers.
Warm Regards
Avon Justine