No care for customers. Useless programmes used.

Since ive joined avon as a rep its one problem after the other, no resolution and call centre agents that dont know their product giving no constructive feedback. Im told an order that was sent on the 4of Feb (avoiding shortage) is stuck on the system but was never informed of this after numerous calls and sms on their programme to find out where. I was told i shouldnt complain since im not the only customer and they wont call just one person out ofthousands. I was promised that ill have my order in 72hours since reportingon Friday. Today im told I wont get my order in time because its still not capture yet yesterday when I called was told it will be capture yesterday nd I should call in the morning... no one knows anymore who the matter was refered to, so much for customer care. Next thing we get ****** for avon mistakes, not refunding our money when they do mistakes. NO REGARD FOR YOUR REPS WHAT SO EVER THAN YOU HOST USELESS ROADSHOWS WITH OUR MONEY. VERY POOR SERVICE INDEED.