New Courier sucks, No delivery, NO SERVICE

Please be advised that this new courier company you using is not working It is the second week into the new month and still have not received my final order in May.

Secondly we are now being charged to return products, Please I need to understand why. For one the watch I ordered is not working and we need to pay because of a faulty product.

I called in hoping to speak to someone to resolve this and when requested for Acc/ID number after two attempts call gets disconnected. I called my sales leader and she herself is lost when it comes to complaining about avon. Complaints are there to help better the service and way of doing things. Learn and do not ignore it.

Avon is quick to advise when accounts are late yet they fail to acknowledge late deliveries and all these challenges. I lost a customer due to no deliver and I am expected to pay from that product or I will be charged to return it.