NEVER RETURNS ESCALATIONS

I have called Avon on the 17th of February and spoke to Itumeleng who wasn't good at handling the escalation. He advised that Angelica is on a meeting and would get back to me as son as she was back. I called and emailed again on the 18th and Angelia was again in a meeting. <br> I called in on the 19th at 12pm and spoke to Abidah who also advised that Angelica and Kuben are both in a meeting. I called again at 14:10 to ask for a manager and was transferred to Lerato Makgamatsa's voicemail. called again at 15:40 and there was a technical fault. Angelica or Kuben are never available to speak to customer's and address complaints. I an utterly appalled by the level of customer service and the lack of empathy! I need my account and credit due to me to be looked at and addressed!!!