CS
Charne S
1 reviews | Active since Oct 2011
02 Feb 2015, 16:03
Never experienced such bad service in my whole lif
Despite all my complaints on hellopeter, my emails and phone calls to avon no one has made an effort to get back to me!! So this should actually no longer be bad service rather false advertising I won the competition and was supposed to receive perfume instead I got a key holder and in the februarie 2015 brochure they now have another perfume competition going on so all the ladies pls don't enter if u win you won't get your perfume! I've cancelled all my future avon orders with the rep in my area that I've helped sell avon to all the ladies that I know and I've also posted my complaints everywhere and warned everyone I know about the bad/poor/pathetic service of avon!!! So disapointed!!!
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Avon Justine's replyOfficial
04 Feb 2015, 09:54Hello Charne123,
Thank you for bringing this query to our attention.
As per our telephonic conversation, below is feedback received from Marketing department.
We received the customers details through an SMS line for the competition that was run in February 2014.
The prize was 2 winners will WIN a weekend away for 2 at the exclusive Zimbali LODGE worth R20,000 per couple.
There was also a consolation prize of 10,000 Far-Away charms.
The two winners were selected and they were handed their prize of the Zimbali get-away.
Unfortunately, Miss Da Silva was not selected as a winner. Instead her name was selected as a consolation prize winner.
We did not have any fragrances on offer as part of this competition.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, below is feedback received from Marketing department.
We received the customers details through an SMS line for the competition that was run in February 2014.
The prize was 2 winners will WIN a weekend away for 2 at the exclusive Zimbali LODGE worth R20,000 per couple.
There was also a consolation prize of 10,000 Far-Away charms.
The two winners were selected and they were handed their prize of the Zimbali get-away.
Unfortunately, Miss Da Silva was not selected as a winner. Instead her name was selected as a consolation prize winner.
We did not have any fragrances on offer as part of this competition.
Warm Regards
Avon Justine
Avon Justine's reply04 Feb 2015, 09:54
Official
Hello Charne123,
Thank you for bringing this query to our attention.
As per our telephonic conversation, below is feedback received from Marketing department.
We received the customers details through an SMS line for the competition that was run in February 2014.
The prize was 2 winners will WIN a weekend away for 2 at the exclusive Zimbali LODGE worth R20,000 per couple.
There was also a consolation prize of 10,000 Far-Away charms.
The two winners were selected and they were handed their prize of the Zimbali get-away.
Unfortunately, Miss Da Silva was not selected as a winner. Instead her name was selected as a consolation prize winner.
We did not have any fragrances on offer as part of this competition.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, below is feedback received from Marketing department.
We received the customers details through an SMS line for the competition that was run in February 2014.
The prize was 2 winners will WIN a weekend away for 2 at the exclusive Zimbali LODGE worth R20,000 per couple.
There was also a consolation prize of 10,000 Far-Away charms.
The two winners were selected and they were handed their prize of the Zimbali get-away.
Unfortunately, Miss Da Silva was not selected as a winner. Instead her name was selected as a consolation prize winner.
We did not have any fragrances on offer as part of this competition.
Warm Regards
Avon Justine