mM
mpho M
1 reviews | Active since Dec 2015
21 Dec 2015, 22:10
my order is on hold for three days after paying
I've been waiting for three days for my order to be invoiced since I have paid Avon.I called Avon call center and the lady that I have spoke to, said my payment doesn't reflect on their system.And said I must send a proof of payment.Which I did on Sunday 20 December 2015.But still there is no reply from them.up until today I'm still waiting.Worst part my customers are complain Ing and want their money back.As I speak now I'm so stressed, can't even enjoy my festive.
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Avon Justine's replyOfficial
22 Dec 2015, 11:24Hello koketso56,
Thank you for bringing this query to our attention.
As per our telephonic conversation, R900.00 payment was received and updated on the 22nd of December 2015.
The order is released and will be invoiced in January.
Last day for invoicing was on the 18th of December 2015.
Please feel free to contact credit control on *** or ***
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, R900.00 payment was received and updated on the 22nd of December 2015.
The order is released and will be invoiced in January.
Last day for invoicing was on the 18th of December 2015.
Please feel free to contact credit control on *** or ***
Warm Regards
Avon Justine
Avon Justine's reply22 Dec 2015, 11:24
Official
Hello koketso56,
Thank you for bringing this query to our attention.
As per our telephonic conversation, R900.00 payment was received and updated on the 22nd of December 2015.
The order is released and will be invoiced in January.
Last day for invoicing was on the 18th of December 2015.
Please feel free to contact credit control on *** or ***
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, R900.00 payment was received and updated on the 22nd of December 2015.
The order is released and will be invoiced in January.
Last day for invoicing was on the 18th of December 2015.
Please feel free to contact credit control on *** or ***
Warm Regards
Avon Justine