1 reviews | Active since Mar 2017
Mad as Hell !!!
I'm so deeply disappointed with the terrible service that I have received as a Avon representative! In Nov I placed an order, I received the incorrect products and 1 item short. I'm not upset because I can understand that we all make mistakes, however it's the treatment that I have received that is so upsetting. I ordered my goods early in the month, because I collect payment from my customers on the 26 of every month. I could not deliver the foundation that my customer ordered. The previous month when I tried to make a order for a similar foundation there wasn't stock. Now after waiting for 2 months Avon decided to send me incorrect items. The customer canceled her order and I had to send back the products that I ordered to make up for the customer not receiving her initial order!!! Then to top it all off. That same day I got my order and opened it , I immediately called Avon to alert them and find a way going forward. I send an email as the consultant said I must... then after 4 days someone rep**** and told me I send short information!!!! All that I was told to include I did!!! Further a few days later some guy came to the collection address, without notifying me at all. I'm at work ND my kids are at home, as my daughter was on the call trying to find out from me where the products are, the guy left!!! I then tried to get hold of Avon on whatsapp and it does not recognize my ID or my account number!!! I tried to call and every time it does not recognize my account number or ID and ends my CALL... I'm beyond angry. I then send an email and again after 2- days someone reply....and tells me my email lacks information.. this is not the first time that Avon has done this to me... it is costly... costly... Avon does not care about there consultants... they only concern is getting paid on time... and I had never been late with a payment!!!
Thank you for contacting Avon Justine,
Please note that your query has been escalated for assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
Thank you for contacting Avon Justine,
Please note that your query has been escalated for assistance.
Once feedback is received, I will advise accordingly.
Kindly accept my sincere apologies for any inconvenience caused.
Regards
Dimakatso Mo***eng
