1 reviews | Active since Oct 2012
Level of Service
Am really disappointed with the respond / feedback from Justine due to the fact that I've been making follow ups calls on the attached order / invoice and it was confirmed by Justine that the order was send to the courier and received on the 13/03/2015, and it was confirmed by the courier that they have it<br> <br> It really shows that the level of service is very very POOR, even after several calls / queries but the answer that I get now I can say it's definitely wrong,<br> I've made a payment on the 24/02/2015 and placed an order a week after which was on the 06/03/2015 and the order was invoiced & send to the courier on the 13/03/15 and it was confirmed several times but now I get a feedback of my order was delayed due to late payment which is WRONG
Thank you for bringing this query to our attention.
We contacted you on the number provided and it was on voicemail.
According to the courier, order WWW***, invoice *** was successfully delivered by the driver.
Below feedback is received from the courier superior : As per the driver in PTG, he delivered the order on the 31st , called the rep when he got there as he found some lady
The rep then confirmed that it was her sister and she can sign for her order, the driver also confirmed that he delivered 2 boxes to the same address after the one's for the 31st
We apologise for the delayed delivery and the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
We contacted you on the number provided and it was on voicemail.
According to the courier, order WWW***, invoice *** was successfully delivered by the driver.
Below feedback is received from the courier superior : As per the driver in PTG, he delivered the order on the 31st , called the rep when he got there as he found some lady
The rep then confirmed that it was her sister and she can sign for her order, the driver also confirmed that he delivered 2 boxes to the same address after the one's for the 31st
We apologise for the delayed delivery and the inconvenience caused.
Warm Regards
Avon Justine