LETTER

Justine listed a default on my name on credit bureau in October 2014 for amount R721 of which I have paid on same month. I contacted them requesting a letter that state that I have paid the money defaulted and they have refused doing this but strangely they have continue accepting business from me as my account is active. To make the matter worse I have contacted them several times either they will call me back of which they dont or one of the agent I called today told me I wont get that letter coz I put myself in that situation so I must sort myself out(\rudely") why Justine does not want me to clear my name by refusing the letter confirming my payment of defaulted amount.<br> <br> I really do not understand"