EJ
Elmarie J

1 reviews | Active since Sept 2009

15 Dec 2016, 07:07

Late delivery and don't care attitude

<p>I have complained about the poor service from the courier company that Avon uses to deliver orders (Fast N Furious) but it would seem like Avon actually just does not care. I placed my order on 5 December. My order was dispatched from the courier company on 12 Dec for the first time. This same order has been sent out with a driver 3 days in a row only for him to return it saying he was late and could not deliver. I have customers waiting for their orders and our company closes today on the 15th so I am going to have ZERO Avon orders and VERY UNHAPPY customers. I will be closing my account. I will not support Avon ever again!!!</p>

0
Replies (2)
Avon Justine
Avon Justine's reply02 Mar 2017, 13:45
Official

Thank you for bringing this query to our attention.

According to our records, your enquiry has been resolved.

Apologies for the inconvenience caused.

Regards,

Avon Justine

EJ
Elmarie J's update02 Mar 2017, 13:49
Reviewer Update

Thanks for responding 3 months later - that really makes a lot of sense!!!