JUSTINE/AVON ********** ACCOUNTS BECOMING TO FREQUENT IN SOUTH AFRICA

I am absolutely shocked at the number of ********** accounts opened with Justine Avon. I use to be a huge fan of these products but i will no longer support a business that does not have strict credit checks and procedures. its been a few weeks and i have had no feedbck on the account that was opened on my name, in a different city to where i live. While i was heavily pregnant. The account has been outstanding for over 2 years and i only found out about this while applying for a bond. I have asked Avon to investigate this as a matter of urgency as the amount that is outstanding is massive and the banks are waiting for them to clear it before they move forward. How long can it possibly take to solve this matter- or are there so many ***** cases that you guys have that you can not solve in a timely manner?