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Tshepy N

1 reviews | Active since Jul 2020

12 Mar 2025, 09:04

Justine paid up letter

You guys only issued 1 paid up letter for Avon. I am receiving an email to share oroof of payment for Justine but the proof of payment were on 1 email, how is it that you only found 1 paid up letter? Please share a paid up letter for my Justine account as well, now I must do back and forth because someobe did not do their job.

0
Replies (8)
Avon Justine
Avon Justine's reply12 Mar 2025, 09:17
Official
Dear Tshepy

Thank you for bringing the below to our attention.

Please allow time to investigate to and get this resolved for you.

We sincerely apologize for the inconvenience caused.

Kind Regards
Mpho
TN
Tshepy N's update12 Mar 2025, 09:30
Reviewer Update
Please give this matter your urgent attention this is long overdue
Avon Justine
Avon Justine's reply12 Mar 2025, 12:52
Official
Hi Tshepy

Yes, we are attending to it urgently. 

Please confirm if you have received an email from us.

Kind Regards
Mpho
TN
Tshepy N's update12 Mar 2025, 15:11
Reviewer Update
Letter received thank you. Am I reinstated? Are my accounts working now, if I order on Friday I won't have issues right?
Avon Justine
Avon Justine's reply12 Mar 2025, 16:50
Official
  Hi Tshepy

Let me check that and confirm all is in order.

I will send you an email.

Kind Regards
TN
Tshepy N's update13 Mar 2025, 06:43
Reviewer Update
Thank you. Please check both accounts
Avon Justine
Avon Justine's reply13 Mar 2025, 07:57
Official
Hi Tshepy ,

I send you an email with a response .

Kind Regards
Mpho
TN
Tshepy N's update07 Apr 2025, 09:41
Reviewer Update
Hi Mpho

I have ordered last week and have not received the delivery SMS kindly please check for me what is the hold up.