Justine does not take responsibility on their problems

I feel like I have been treated unfairly due to Justine's system overrides and as a Consultant trying to make extra money, I don't think the way it was handled by Justine head office is fair.

I placed an order for end April 2018 2 x 50ml A-Firm Platinum Night Cream @ R289 each 1 x 50ml A-Firm Platinum Day Cream @ R289 each

But due to my whole order been out of stock, the order came to R13

This order was placed in time for the special but due to the out of stock and the order that was so low, Justine has canceled my backorder within 21 days.

The consultant that dealt with my Manager over the phone says there is nothing you can do because this is done automatically.

My client ordered within April where the products were R289 each and now I should re-order at R369 each and lose out on my commission and even pay in just because I am a consultant and driven to customer server because Justine Head Office refuses to help.

I surely think Justine knows about the stock out problem and would have really accommodated their consultants but now refuses to.