SM
Sameer M
1 reviews | Active since Feb 2020
10 Feb 2020, 11:50
Justine business is a ***** and should be closed down
Please whatever you do, do not make a mistake of becoming an agent or buying their products online. Their service is utterly atrocious. I made a mistake of ordering products online and also applying to be a reseller agent. They processed my order and never delivered it, only go me to find out after countless calls to their call-center that they actually cancelled my order, and put my stock in storage and started refunding me. I am still waiting for various agents to all me back and refund my money after a full month of contacting their call-center and business lead
Helpful (0)
Replies (8)0
Replies (8)
Avon Justine's replyOfficial
10 Feb 2020, 12:09Good day Sameer,
Kindly note, that your query is in progress.
Further correspondence with additional feedback has been sent to you via email.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Kindly note, that your query is in progress.
Further correspondence with additional feedback has been sent to you via email.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Avon Justine's reply10 Feb 2020, 12:09
Official
Good day Sameer,
Kindly note, that your query is in progress.
Further correspondence with additional feedback has been sent to you via email.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Kindly note, that your query is in progress.
Further correspondence with additional feedback has been sent to you via email.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
SM
Sameer M's updateReviewer Update
10 Feb 2020, 12:22I do not need long stories now. I need time time and date when my money will be refunded or else I take this further.
SM
Sameer M's update10 Feb 2020, 12:22
Reviewer Update
I do not need long stories now. I need time time and date when my money will be refunded or else I take this further.
SM
Sameer M's updateReviewer Update
11 Feb 2020, 09:25Dimakatso. Why am I now getting my order delivered when I specifically asked for my refund a month ago? This is now beyond ridiculous now. When am I getting my money?
SM
Sameer M's update11 Feb 2020, 09:25
Reviewer Update
Dimakatso. Why am I now getting my order delivered when I specifically asked for my refund a month ago? This is now beyond ridiculous now. When am I getting my money?
SM
Sameer M's updateReviewer Update
12 Feb 2020, 09:02Dimakatso, Justine/Avon credit controllers...
Where is my money?
Where is my money?
SM
Sameer M's update12 Feb 2020, 09:02
Reviewer Update
Dimakatso, Justine/Avon credit controllers...
Where is my money?
Where is my money?
Avon Justine's replyOfficial
13 Feb 2020, 13:19Good day Sameer,
Kindly note, I have been in communication with you to assist with the refund request, however there was a delay as communicated by the Credit Control Team.
The matter has been escalated and handed over to the Credit Control Management to Further assist and resolve the matter.
I will be closing the query here as per the above.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Kindly note, I have been in communication with you to assist with the refund request, however there was a delay as communicated by the Credit Control Team.
The matter has been escalated and handed over to the Credit Control Management to Further assist and resolve the matter.
I will be closing the query here as per the above.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Avon Justine's reply13 Feb 2020, 13:19
Official
Good day Sameer,
Kindly note, I have been in communication with you to assist with the refund request, however there was a delay as communicated by the Credit Control Team.
The matter has been escalated and handed over to the Credit Control Management to Further assist and resolve the matter.
I will be closing the query here as per the above.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Kindly note, I have been in communication with you to assist with the refund request, however there was a delay as communicated by the Credit Control Team.
The matter has been escalated and handed over to the Credit Control Management to Further assist and resolve the matter.
I will be closing the query here as per the above.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
SM
Sameer M's updateReviewer Update
13 Feb 2020, 13:47Close the query only when issue is resolved please. Closing ticket does not help resolve anything
SM
Sameer M's update13 Feb 2020, 13:47
Reviewer Update
Close the query only when issue is resolved please. Closing ticket does not help resolve anything
Avon Justine's replyOfficial
14 Feb 2020, 10:36Good day Sameer,
Kindly note, your request has been noted and will only close the query as soon as it is resolved.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Kindly note, your request has been noted and will only close the query as soon as it is resolved.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Avon Justine's reply14 Feb 2020, 10:36
Official
Good day Sameer,
Kindly note, your request has been noted and will only close the query as soon as it is resolved.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Kindly note, your request has been noted and will only close the query as soon as it is resolved.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Avon Justine's replyOfficial
19 Feb 2020, 14:31Good day Sameer,
As per our Credit Control Department the query has been resolved.
Kindly note the query has been closed.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
As per our Credit Control Department the query has been resolved.
Kindly note the query has been closed.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
Avon Justine's reply19 Feb 2020, 14:31
Official
Good day Sameer,
As per our Credit Control Department the query has been resolved.
Kindly note the query has been closed.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent
As per our Credit Control Department the query has been resolved.
Kindly note the query has been closed.
Yours in Beauty,
Dimakatso Mo***eng
Segmented Service Agent