BT
Boitumelo T
1 reviews | Active since Apr 2019
25 Nov 2019, 14:53
Justine Account and their ********** collections agency. Account ***3
Justine and collections agency not updating credit status - even though this has been long settled.
Your collections agency is purposefully increasing my charges even though I paid what I owed after having confirmed the amount with them. Now they are continuously sending me messages that I owe and this was settled. their agents tell me about some new charges but I requested that since their calls are recorded - they must send me the call where they told me how much to pay - I paid that but now they want to continue charging me. Please correct this or I am going to the Ombudsman.
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Replies (2)
Avon Justine's replyOfficial
25 Nov 2019, 15:39Good day Boitumelo,
Kindly note, that your query is in progress.
Further correspondence with additional feedback was sent to you via email.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Kindly note, that your query is in progress.
Further correspondence with additional feedback was sent to you via email.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Avon Justine's reply25 Nov 2019, 15:39
Official
Good day Boitumelo,
Kindly note, that your query is in progress.
Further correspondence with additional feedback was sent to you via email.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
Kindly note, that your query is in progress.
Further correspondence with additional feedback was sent to you via email.
Yours in Beauty,
Angelica Sebeko
Segmented Service Agent
BT
Boitumelo T's updateReviewer Update
27 Nov 2019, 10:19I have responded with proof of payment as requested by you. I await feedback.
BT
Boitumelo T's update27 Nov 2019, 10:19
Reviewer Update
I have responded with proof of payment as requested by you. I await feedback.