CV
Chriscelle V

1 reviews | Active since Mar 2011

30 Sept 2021, 15:49

ITCBA calling for collection

Good Day

Please can I have clarity with regards t this account. I have called and sent emails but not getting any answers. My daughter received this sms You have been handed over to ITCBA by AVON balance R 481,76. Please contact *** or deposit into FNB Acc *** Code 201409 Ref ***

No one can give me clarity or a statement as to when this funds is outstanding for, we are able to place orders If I owed outstanding balances on Avon I would not be able to place orders and that has happened. Please can I have details as to when this is outstanding or maybe I must forward this the ombudsman Marguerita

0
Replies (3)
Avon Justine
Avon Justine's reply02 Oct 2021, 11:35
Official
 Good Day Chriscelle, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa 
CV
Chriscelle V's update05 Oct 2021, 11:06
Reviewer Update
So why was the account with drawn from ITCBA as yourl are still not able to provide us with all the relevant documents to state where the account went into arrears.

You guys are busy messing with peoples credit
Avon Justine
Avon Justine's reply05 Oct 2021, 15:42
Official
 Good Day Chriscelle, 

Thank you for contacting Avon Justine.

Kindly note, that your query has been escalated for assistance.

Once I receive feedback I will advise you accordingly.

Kindly accept my sincere apologies for any inconvenience caused.

Regards 
Mohale Mosatiwa