CN
Cornel N
1 reviews | Active since Mar 2015
25 Mar 2015, 21:54
ITC
I received a sms with an ITC against my<br> name from Avon. I don't owe Avon any outstanding<br> monies. They send me a box with half of the products that was ordered and payed for and when they eventually did the credit adjustments after 4 months of waiting they still want me to pay them more money when they are owing me money.<br> Then I phone Avon and get a reply \we<br> cannot help you
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Avon Justine's replyOfficial
26 Mar 2015, 17:50Hello Nella!!,
Thank you for bringing this query to our attention.
As per our telephonic conversation, R1.432,85 credit was processed on the 13th of December 2014 for missing items. We have e-mailed the credit invoice to the e-mail address provided to verify credits.
Our Admin department have requested all bureaus to update your ITC status.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, R1.432,85 credit was processed on the 13th of December 2014 for missing items. We have e-mailed the credit invoice to the e-mail address provided to verify credits.
Our Admin department have requested all bureaus to update your ITC status.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Avon Justine's reply26 Mar 2015, 17:50
Official
Hello Nella!!,
Thank you for bringing this query to our attention.
As per our telephonic conversation, R1.432,85 credit was processed on the 13th of December 2014 for missing items. We have e-mailed the credit invoice to the e-mail address provided to verify credits.
Our Admin department have requested all bureaus to update your ITC status.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
As per our telephonic conversation, R1.432,85 credit was processed on the 13th of December 2014 for missing items. We have e-mailed the credit invoice to the e-mail address provided to verify credits.
Our Admin department have requested all bureaus to update your ITC status.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine