Inconvenienced by miss du Toit

I sent my agent, Margret du Toit a what's app message to advise that I need my products asap and could she order for me. She agreed.. She said she would order from her daughter side and have the goods delivered to me on saturday. I made payment and she forwarded me a message stating that Avon, justine was working 24 hours due to the fact that there was a backlog in ordera. I am upset as this was not communicated to me at first glance. I was pushed for payment but my goods are not delivered. I am really not happy as I am living with albinism and I am in desperate need of my products. She advised that I would only receive it my Wednesday or Thursday. That's too far. I cannot wait that long. I could have gone to Woodmead store and bought it myself if you guys cannot assist me asap. I need my products by Monday 14/12/2020???