*********** office staff

Last year when lockdown started I was stuck with products for customers and no way to deliver it. The company has an policy of adding R50 every month after invoices was due, but during lockdown they emailed everyone to say that the R50's would not be added. My invoice was paid in full. But after numerous attempts to speak to credit control the area manager and customer service the R50's were not reversed. After many months only R150 was credited. I was thus left with outstanding balance of around R150. I actually paid that, even though I feel its unfair as the R50 is interested even if they call it admin fee. I AM NOW RECEIVING CALLS AND SMS'S FROM ITCBA regarding my outstanding balance. What balance and dont think your e mails or calls are answered. Fedup of poor service