*********** LAZY AVON

I got my March delivery with about 200 brochures that I did not order. I sent an email on 01/04/2019 and got a reply on the 04/04/2019 from Thembekile Ndlazi at 11:06 confirming receipt of my email and that feedback would be provided soon. On the 10/04/2019 I called and spoke Martin Makhubedu who said he is only escalating it on that day and I would get feedback soon on that same day. Just before I knocked off from work I called again and spoke to rude lady who has NO customer Service whatsoever and left me on hold for more than 20 minutes. Then some even more rude guy took the call i cant recall his name but he said he is the supervisor and that i would have feedback the next day. He was so rude and said that if i dont hear from them i can call back at 17:55 knowing very well that i would not get through to him on time. This is the most pathetic service i have ever received and Avon needs to look into hiring people that know why they are there and how customers must be treated. Some Gugu person called a few minutes after that to say that an investigation is being done and feedback will be provided, which i fail to understand as today being Saturday no one has even bothered to call me. AVON YOU HAVE RUDE AND LAZY AGENTS ON YOUR PAYROLL AND IF I NEVER HAVE TO DEAL WITH YOU AND YOUR AGENTS EVER AGAIN IT WOULD BE TOO SOON. SEEING THAT YOU ARE UNABLE TO FETCH THIS BOX OF YOURS IM GOING TO BURN IT AND WILL NOT PAY FOR IT!!! YOUR AGENTS ARE ****EN LAZY AND IF THIS IS NOT SORTED BY THIS TUESDAY 15 APRIL 2019 YOUR BROCHURES ARE GOING TO GO UP IN FIRE AND AM GOING TO THE NEWSPAPERS.