1 reviews | Active since Apr 2015
*********** avon courier-ridiculous service
I'm so disappointed at the service I got, needless to say I have had several complains regarding Avon's service but hoped it will get better/improve with time.This is by far the worst service I have ever experienced. I got a notification message in the morning advising my delivery would take place within 48hrs, I later on got a call from the driver saying he tried to deliver my package but there was no-one @ home to accept it, I appreciated him calling to notify me before leaving the address.Now I went out of my way to ensure that I call home to find out if there's anyone available @ home to accept this parcel but he made it clear that he can't wait,he is gonna send my parcel back to joburg. Regardless of how hard I tried to come up with a way forward he was impatient and not considerate, to be quite honest he was rude even at the begin of our conversation, when I mentioned to him that I'm not happy with the manner in which he spoke with me and will lay a complain, he actually gave me a go ahead and confidently told me his name (AMOS) and his contact details are as follows ***.If this is the way you do business and treat ur customers then clearly I'm dealing with amauters
Thank you for bringing this query to our attention.
We contacted you on the number provided to no response.
We sincerely apologise for the bad experience with the driver, we have escalated the driver's details to the courier Fast n Furious for further investigations.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
Thank you for bringing this query to our attention.
We contacted you on the number provided to no response.
We sincerely apologise for the bad experience with the driver, we have escalated the driver's details to the courier Fast n Furious for further investigations.
We apologise for the inconvenience caused.
Warm Regards
Avon Justine
